Shipping & Returns
All purchases of goods via this website will be delivered to Australian addresses by Australia Post. Shipping and postage costs will be altered by the size and weight of the purchased goods and delivery address according. This information will be automatically calculated and displayed as part of your order before any payment is made.
Once an order has been placed, your items will be dispatched within 1-3 business days, subject to availability of stock. Unless otherwise stated, delivery time is estimated between 1-7 working days dependent on your Australian shipping address.
Assessment of quality is the responsibility of the purchaser before signage of goods. Please check the delivery for damages or mistakes before signing . If you have a problem please refuse to accept/return the parcel to sender and contact us.
At Fastway hydroponics we endeavor to provide an easy means for customers to enjoy their purchases. We have pick-up available upon purchase, however, goods have to be collected within seven (7) days of the date of purchase.
If the product(s) are not collected during that time and no other term has been negotiated in its place, we will contact you by one of the following methods: e-mail or phone. We will inform you that if your purchase is not collected within the time frame stated we will dispose of your purchase pursuant to the Disposal of Uncollected Goods Act 1961 (Cth).